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FAQs

I made a mistake with my order. How do I change it?

Please contact us at support@counra.com for any updates as soon as possible. We can update the shipping information as long as the order has not been shipped yet.

How can I track my shipment?

Once your order is shipped, you should receive a shipment confirmation number within 24-48 hours via email, allowing you to Track Your Package. You can use our tracking page to monitor the status of your order.

How long until I receive my package?

Currently, we offer standard free shipping with an estimated delivery time of 3–8 business days for all orders.

How can I get in touch with counra for support?

For any queries or assistance, don't hesitate to contact our customer support team. You can reach us via email at support@counra.com or by using the Contact page on our website.

Our Gallery

  • <b>Free Delivery</b>
    Free Delivery
    Benefit from complimentary shipping on all orders, allowing you to acquire your necessities without any extra expenses.
  • <b>30-Day Money Back Guarantee</b>
    30-Day Money Back Guarantee
    In the event of your order arriving in a damaged or defective condition, reach out to us, and we guarantee a full 100% refund for your purchase
  • <b>100% Secure Payment</b>
    100% Secure Payment
    Utilize our highly secure payment method featuring end-to-end encryption for your transactions.